Cancellations and “No-Shows”
Please provide
24 hours notice in the event you should need to cancel your
appointment. We ask this because we have an overabundance of
patients on cancellation lists that desperately need to be seen, but
cannot be, as there are no appointments available. By calling
and canceling, we are able to offer your time to someone else in
need.
A “no-show” is
any appointment to which you did not come and did not call to
cancel. Our office policy regarding this subject states that
any patient who “no-shows” 3 (three) appointments in one year will
be dismissed from the practice.
Medicaid
We are not
currently accepting any NEW patients covered under Colorado or
Nebraska Medicaid.
For Wyoming
Medicaid (Title 19) there is a “cap limit” of twelve office visits
per year. This limit includes visits to all
doctors including the Emergency Room. As a courtesy to you, we
will write one letter to Medicaid to ask that the cap limits be
waived for our office only. If there is not a response
from Medicaid, all medical bills are your responsibility and payment
will be expected at the time of service. **NOTE: You
must bring your current coupon or other proof of coverage to each
visit; we cannot see you without it. If you have a $2.00
co-payment, it must be paid at the time of service.
There are no exceptions. If you do not pay your co-pay, your
prescriptions will be held until you return with the proper amount
due.
TriCare
As our office is
not a member of the TriCare Network, we are not accepting any
NEW patients who have TriCare as their primary insurance.
There are
several commercial insurance companies whose plans have co-payments.
This is an agreement between you and your insurance company and are
not conditions determined by this office.
These
co-payments are due at the time of service. There are no
exceptions. If you do not have your co-payment, your
prescriptions will be held until you return with the proper amount
due.
Delinquent Accounts
After your
insurance has paid, the remaining balance on the account, if any,
will become your responsibility.
If the balance is $300.00 or greater, you will be asked to meet with
one of our Billing Specialists.
The scheduling of future appointments is contingent upon the results
of this meeting.
Unpaid accounts
will be referred to an outside source for collection. Any
unpaid balances,
including bankruptcy, may lead to your dismissal from this clinic. |